First Aid Procedure


The following outlines the procedure to be followed in the event of a First Aid Incident or Medical Emergency while on-site at the Edinburgh International Conference Centre (EICC).

The IOP and the EICC place the Health Safety and Wellbeing of our Delegates, Visitors and Staff as a top priority and as such we plan for all eventualities and emergencies. This involves the provision of specialist First Aid equipment on site to provide immediate care to casualties in the unlikely event of a major incident where several people had been injured until the arrival of the emergency services.

All First Aid Kits and contents provided throughout the centre are in keeping with BS:8599.1 (First Aid Kits in the workplace) and are systematically monitored with their contents subject to a regular audit.

In addition to First Aid Kit provision, the EICC recognises the vital importance of easy access to an Automated External Defibrillator (AED) in the event of a cardiac arrest and has four AED’s strategically placed around the centre. 

Qualified First Aiders

All members of the IOP conferences team are first aiders. The EICC also has dedicated first aiders. All first aiders have undertaken and successfully completed HSE approved First Aid courses and are on call to respond to medical emergencies to render assistance at any time during operating hours of the centre.

Summary of Action by Attendees in the event of a Medical Emergency /First Aid Accident

In the event of a medical emergency or someone requiring First Aid treatment, delegates  should contact any member of staff and request assistance. They should provide: 

  • Brief information of what has happened. 
  • Location of Incident. 
  • Nature of injury or symptoms if known. 
The member of staff will alert the Duty Manager (DM) and Security Control by radio or internal telephone by dialling 4000 who will alert a First Aider to attend. The DM, who is also First Aid qualified, will make their way to the incident location to provide assistance and manage the incident as required.

Following an assessment of the casualty and if deemed necessary an ambulance will be called using the 999 systems. The call to Ambulance Control will normally be made by the Duty Manager or First Aider at the casualty site to allow them to relay information about the casualty direct to the Scottish Ambulance Service. 

Environmental Statement   Modern Slavery Act   Accessibility   Disclaimer   Terms & Conditions   Privacy Policy   Code of Conduct   About IOP         


© 2021 IOP All rights reserved.
The Institute is a charity registered in England and Wales (no. 293851) and Scotland (no. SC040092)